Whether it's to communicate with mobile workers or those located in a different office, or holding a virtual meeting with clients, the physical walls in business are constantly being broken down. Voice conferencing services ensure your organisation can still maintain its important communication channels in the midst of this change.

Turnstone's voice conferencing capabilities keep your workforce connected, providing an easy to use and access platform that can effortlessly host multiple callers. Inviting external parties to join in the conversation is also a cinch, without the need for complex set up or integration processes.

Thanks to the power of voice conferencing, you can enjoy all the benefits of having a mobile and geographically dispersed workforce, and the increases in efficiency and cost savings speak for themselves.

Many companies offer mobile phones to their employees as a work benefit, and it's an affordable way to keep staff connected wherever they are. One possible pitfall if this isn't managed well, however, is the potential emergence of a complex network of both desk and mobile phones - which can actually make organisation-wide communication even more difficult.

Most employees know the problems of being charged with both a mobile and a desk phone, such as the dreaded 'telephone tag' and the need to manage multiple numbers. Turnstone provides mobile phone integration as part of its unified communications solution, making the management of numerous handsets around the organisation a breeze.

Phones can also be integrated with other applications used by the business - for example, users can integrate their phonebook with Microsoft Outlook to keep it in sync at all times.

Considering the fast-paced nature of business today, companies simply cannot afford to be bogged down by a slew of manual processes. Savvy organisations are constantly looking at which of their tasks can be automated through technology, in order to cut down costs and boost efficiency. Communications is one such procedure that can be streamlined.

Again, integration is key here and Turnstone's business process automation systems are geared toward taking as much manual work out of communication as possible. For instance, auto-screen population allows applications to capture and present information based on caller ID, storing it for future reference. Users therefore can focus on the act of communication without having to worry about recording and logging key data.

SIP trunking is the latest in Internet-based business telephony services, with the ability to expand your organisation's VoIP capabilities. While utilised and enjoyed by a growing number of companies, small businesses can struggle if they don't have a reliable service provider to call on.

Turnstone provides SIP trunking as part of its overall integrated solution, taking care of both the services and tools required. Industry-standard SIP handsets are provided, allowing for the ultimate in economy and ease of use.

Machines are becoming ever smarter, especially when it comes to human interaction. Many computers and software solutions today boast interactive voice response features, which allow employees to directly communicate with and command office equipment through the power of voice.

Voice greetings for callers and auto-prompting are just a couple of the opportunities interactive voice response presents, further boosting your organisation's unified communications and automation capabilities.